PRIVACY POLICY

Last updated: May 2024

This privacy policy explains how Arran Boat Sales (“we”, “us”, “our”) collects, uses and protects any personal information you provide when using our website at arranboats.co.uk.

WHO WE ARE

Arran Boat Sales is a sole trader business operated by Dave Naitby. Our contact details are:

Pinetrees, Barrack Road, Comrie, Perthshire, PH6 2EQ
Email: arranboats@aol.com
Phone: 01764 670481

WHAT INFORMATION WE COLLECT

We may collect the following personal information:

Your name and contact details (email address, phone number) when you contact us through our contact form or by email
Information you provide when enquiring about boats, parts or services
IP address and browser information collected automatically when you visit our website
Cookies — see our Cookies section below

HOW WE USE YOUR INFORMATION

We use your personal information to:

Respond to your enquiries about our products and services
Process orders and arrange delivery of boats and parts
Send you information you have requested about our products
Improve our website and services

Our legal basis for processing your personal data is legitimate interest (responding to enquiries and conducting our business) and, where applicable, performance of a contract.

DATA RETENTION

We retain personal data only for as long as necessary. Contact enquiries are retained for up to 3 years. Customer order records are retained for 7 years in accordance with HMRC requirements. You may request deletion of your personal data at any time by contacting us.

SHARING YOUR INFORMATION

We do not sell, trade or share your personal information with third parties for marketing purposes. We may share your information with:

Our email and hosting service providers, who process data on our behalf under data processing agreements
Delivery companies, where necessary to arrange delivery of your order
HMRC and other regulatory bodies where required by law

COOKIES

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies — necessary for the website to function correctly
Analytics cookies — to understand how visitors use our website (we use anonymised data only)

You can control and delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

YOUR RIGHTS

Under the UK General Data Protection Regulation (UK GDPR) you have the following rights:

The right to access the personal data we hold about you
The right to have inaccurate data corrected
The right to have your data deleted (“right to be forgotten”)
The right to restrict or object to processing of your data
The right to data portability

To exercise any of these rights please contact us at arranboats@aol.com. We will respond to all requests within 30 days.

If you are unhappy with how we have handled your personal data you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

SECURITY

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our website uses HTTPS encryption for all data transmission.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

CONTACT US

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Arran Boat Sales
Pinetrees, Barrack Road, Comrie, Perthshire, PH6 2EQ
Email: arranboats@aol.com
Phone: 01764 670481